(Digital Product of Möglich Company)
Last updated: March 2026
Rafiia is a digital platform developed by Möglich Company, enabling businesses and service providers (pharmacies, supermarkets, grocery stores, retail shops, delivery services, vehicle rentals, etc.) to offer their products and services online.
Rafiia operates as a marketplace that facilitates connections between businesses, service providers, and users.
Rafiia is not a direct seller of products nor a direct provider of services.
Using the Rafiia platform implies full acceptance of these Terms & Conditions.
All users, businesses, and service providers must review these terms before using the platform.
Rafiia provides a platform that allows:
the display of products and services by partners;
the search and location of businesses and service providers;
the management of orders and certain transactions.
Rafiia acts solely as a technology intermediary and does not directly sell the products listed on the platform.
Businesses and service providers using Rafiia must:
provide accurate and up-to-date information;
comply with applicable laws and regulations;
hold any necessary licenses or legal authorizations required for their activities.
Rafiia reserves the right to refuse, suspend, or delete any account that does not meet these requirements.
Partners are solely responsible for:
the quality of the products or services offered;
the accuracy of descriptions and information;
compliance with applicable regulations.
Rafiia does not guarantee the availability or accuracy of products or services published by partners.
Orders placed through Rafiia are processed via the platform to facilitate transaction management.
Payments may be collected by Rafiia on behalf of the partners, and then distributed according to agreed terms.
Prices are set exclusively by the partners.
Accepted payment methods may include:
Mobile Money
bank cards
electronic wallets
other locally available solutions.
Deliveries or services may be carried out:
directly by the businesses or service providers;
by logistics partners;
by independent couriers using the platform.
Delivery times, fees, and conditions depend on the service provider involved.
Rafiia cannot be held responsible for delays, losses, or incidents related to services performed by third parties.
Rafiia may provide messaging or communication tools allowing users and partners to interact directly.
All communications must comply with standards of respect, professionalism, and applicable laws.
Rafiia is committed to complying with applicable data protection regulations.
Collected information is used only for:
account management;
order processing;
improving platform services.
Rafiia may charge a commission on certain transactions or services conducted through the platform.
Commission terms are defined in the commercial agreements established with partners.
All elements of the Rafiia platform (logos, texts, design, software, databases, and functionalities) are the exclusive property of Möglich Company.
Any unauthorized reproduction or use is strictly prohibited.
Rafiia cannot be held responsible for:
inaccurate information published by partners;
the quality of products or services;
delivery delays or incidents;
disputes between users and partners;
indirect damages resulting from the use of the platform.
In the event of a dispute between a user and a partner, the parties are encouraged to seek an amicable resolution.
Partners remain responsible for the products sold and services provided.
Rafiia may act as a mediator, without assuming legal responsibility for the outcome of the dispute.
Rafiia reserves the right to suspend or terminate an account in cases of:
violation of these Terms & Conditions;
fraud or attempted fraud;
violation of applicable laws;
publication of false or misleading information.
Rafiia reserves the right to modify these Terms & Conditions at any time to improve the platform or comply with legal requirements.
Continued use of the platform after changes constitutes acceptance of the updated terms.
These Terms & Conditions are governed by the laws of the country where the platform operates.
In case of dispute, the parties will first attempt to reach an amicable settlement before pursuing legal action.
